We strive for 100% guest satisfaction, and are pleased that an
overwhelming majority of our guests say they will return in the future.

Here's just a small sampling of some of our guest comments.

We had a wonderful time this past weekend,
and we will be staying at The Beach Club again.
Mike W. - May 2010

Thank you for proactively making statements of the
oil leak on your website . . . it provides a consistent
message and one of fairness. You are doing the right thing;
keep it up! Look forward to getting there this Saturday.
Larry C. - staying May 2010

Thanks for the updates; you guys seem
to be on top of things. See you in June.
Joseph G.. - staying June 2010

Thank you so much for your continued communications and
updates. This will be our seventh consecutive year our family
has vacationed at the Beach Club. The professionalism in
which this is being handled is much appreciated and
validates why we enjoy visiting The Beach Club every year!
Please continue to keep us informed.
Jennifer W. - staying June/July 2010

I just wanted to take a minute and thank you for the
guarantee you sent out about the recent oil spill. We have
stayed at The Beach Club one other time and LOVED it. We are
so excited to be coming back and so appreciate the information
you provided and your assurance of a money back guarantee
should the spill negatively [affect] your beach. I am bringing friends
who have never been to The Beach Club before and my family also
booked a condo the same week we are there. I will certainly
recommend your property to others looking for a beach get-away.
Thank you for your first-class service.
Robyn P. - staying July 2010

Thank you. I appreciate your concern and for providing
excellent customer service by being pro-active in the
event this disaster affects our vacation.
Angela H. - staying June/July 2010

Thank you sooo much for the guarantee on my trip. I am
scheduled to arrive at the Turquoise condo on May 31st,
and hopefully we will still be able to go.
Jane P. - staying May/June 2010

Thank you. We are very much looking forward to our time at
The Beach Club in July. Hope and pray the oil spill does not
make it ashore anywhere on your beautiful Alabama coast.
Tshirt design looks wonderful.
Nancy L. - staying July 2010

My family, totaling 6 adults & 6 kids will be staying at your facility
for the 3rd time this July and we've never had a bad time.
There's enough to do around the pools and in town and we
don't feel the oil spill will put our vacation in jeopardy.
Alan O. - staying July 2010

We enjoy The Beach Club and this email is simply to say "Thank You"
for putting customer service/satisfaction ahead of profit; something
almost unheard of in this day and time. We will definitely recommend
the property and have every intention of returning in the near future.
Bob & Denise P. - Houston, TX

"We visited The Beach Club last year for the first time
and absolutely loved it!  We're coming back next week
along with our three sons, our daughter-in-law, and our
two grandsons ... we can hardly wait to get there!

I just want to take a moment to tell you about one of your
amazing vacation planners. I had e-mailed a few weeks ago
to ask where I might purchase a birthday cake for our
daughter-in-law while we're in Gulf Shores. Your staff
member recommended a bakery nearby which I called ...
but unfortunately, the bakery is closed on Sunday and
Monday. [We are] arriving Sunday and Beth's birthday
is Monday. When I e-mailed your staff member to thank her
for her help, I mentioned that I wouldn't be able to use the
bakery as they are closed the two days I could pick up the cake.
I couldn't believe it when she quickly replied that she believes
birthdays are special occasions and she would be happy to pick
the cake up for me! I cannot tell you how happy that made me!!!
I was just blown away that a perfect stranger would offer to do
this favor for me ... without even being asked! So ... I just
wanted you to know what a great employee you have ...
so willing to go above and beyond her job to ensure that we
have a good time at The Beach Club.  I think it's rare these
days to have someone be so kind and I appreciate her so much."
Diana - June 2009

"Quite frankly the nicest resort we have ever stayed at.
We usually go to Ft. Walton and Destin, FL but we decided to
try something new this year. What a nice surprise we found
at The Beach Club. We definitely plan on returning, and I
have already recommended highly to our family and friends."
Gary - Washington, IL - June 2009

"The room was perfect. I wish I could find
someone to clean my house in the same way."
Sharon - Madison, MS - June 2009

"This is the fourth year that we have stayed at
The Beach Club, and each year I enjoy it more and more.
Relaxing, peaceful, and enjoyable. I love it."
Hardy - Prairieville, LA - June 2009

"We absolutely love The Beach Club. This was our fourth summer
visit as a family and we have already booked for next summer. It is
a top-notch resort, and we applaud you for what you are doing to
maintain it. We recommend The Beach Club to friends and family
all the time. No one is ever disappointed."
Nancy - Terry, MS - June 2009

"All of the staff were amazing. We really enjoyed our
vacation. You guys have amazing customer service."
Angie - Lake Charles, LA - June 2009

"We always visit the Mercantile. The staff is always
very friendly and the store has such unique gifts."
Pam - Franklin, TN - May 2009

"The upkeep of the pools and grounds is excellent."
Bernice - Laceys Spring, AL - November 2008

"We had a wonderful experience."
Petrus from LaGrange, KY - October 2008

"Great view. Hope to come back soon!"
Roger & Linda from Jefferson City, MO - October 2008

"We love The Beach Club and come as often as we can."
Billy from Fosters, AL - October 2008

"Great place for family vacations. Our children had a
wonderful time and they wanted to stay another weekend."
Ray from Houston, TX - August 2008

"We will be back. Excellent facility and service
was very professional and courteous."
Byron from Fort Campbell, KY - July 2008

"This was our 8th time to stay at The Beach Club.
We will be back again this fall."
Michelle from Baton Rouge, LA - July 2008

"Our stay was very nice and everyone was friendly and helpful."
Nichole from Oneida, TN - July 2008

"We have been returning since 2003. We love it here!"
Carol from Alvaton, KY - May 2008

"The Beach Club is a great place. We will definitely come
back again soon. Everyone was extremely nice."
Joy from Little Rock, AR - May 2008

"Wonderful atmosphere! Beautiful condo and surroundings.
Plan to return in three weeks I enjoyed it so much."
Jennifer from Oxford, MS - May 2008

"This is our second stay at The Beach Club, and we will
try to make it a yearly tradition we enjoy it so much."
Jennifer from Jonesboro, GA - May 2008

"We had a wonderful visit and can hardly
wait until [our next visit] this summer."
Bradley from Hoover, AL - April 2008

"Had a blast! We will be back again before the end of the summer."
Larry from Hartselle, AL - April 2008

"Very enjoyable stay. We will recommend to others. Thank you!"
Kevin from Swanton, OH - April 2008

"This is my favorite retreat."
Rhonda from Flowood, MS - April 2008

"Loved and enjoyed our stay here."
Josh from Mobile, AL - April 2008

"Great family atmosphere! Beautiful grounds and
facilities. Food was terrific at The Restaurant."
Joe & Michelle from Wausau, WI - March 2008